People and devices screen

This topic provides an overview of the People and devices screen and all the settings and buttons on it. However if you require step-by-step procedures on adding, editing or deleting people refer to Managing persons.

The People and devices screen allows you to manage information on the people involved with the case such as witnesses, victims and potential suspects. It allows you to add one or more people to the case including adding their known phone numbers and other optional information. You can also choose to add a person just be adding a phone number; the person is then automatically created using the phone number as their name. This screen lists all the persons that have been added to the case either automatically by OSS-ESPA or that you have added manually using this screen. Persons are added automatically by OSS-ESPA in a number of ways, for example they may be created when you upload a certain type of file.

By clicking you can also select to display any associates to the people in the case. An associate is a person who appears in any of the person's uploaded files, such as their CDR or social media files. If this associate is already in another OSS-ESPA case that you have permission to view then you can view all the associates details, and if required you can add the associate as a target person to your case by changing their Person type from "Associate" to another setting such as "Suspect".

By default, the Personal details and Phone numbers tabs are displayed. However, if you want to add other optional information, then you can select to display the other tabs using , and then for each case these tabs will be displayed as your default. This menu allows you to select to display the tabs associated with the person's: addresses, accounts, pictures, info, vehicles, hyperlinks, attachments, government IDs and public records. For example, if you select to display the:

  • Vehicles tab, it allows you to add vehicle details that are associated with a person. This is useful if you have geo-location files to upload that are associated with a vehicle.

    These persons along with their phone numbers and vehicles are then available for you to select in the ESPA analysis center screen, Smart Track alerts & notifications screen, advanced analysis reports and IQ packets.

  • Hyperlinks or Pictures tabs you can also add hyperlinks or images for the person that are included in the ESPA analysis center screen, live location monitoring emails, advanced analysis reports and IQ packets.

Even though you add multiple people to your case you do not need to select them all in your later investigations. For example, you can select which people you want to include in:

 

If you require information on adding, editing or deleting people refer to Managing persons.

Click to open the ESPA analysis center screen. For a meaningful analysis it is recommended that the case includes the relevant locations, the people of interest along with their phone numbers and their CDR files. If you are analyzing tower dump or geofence data then the case requires the relevant locations and the files. When the ESPA analysis center screen opens it is automatically populated with the case details. For further information about this screen refer to ESPA analysis center screen.

This is only displayed if your case, person or phone number either contains an i-case, or has Smart track or real-time social media enabled. Click to open the Sentinel screen which allows you to monitor a person's activities on the surveilled network. For further information about this screen refer to Sentinel screen.

Enter a person name or phone number to highlight it in People.

This lists all the people that have been added to the case. Click on a person to view or edit their details. If you edit their details you must click the relevant Save button to save any changes otherwise any changes you make are lost if you move to another screen. To delete existing people click , then from the dialog box, select the check-box next to the people you want to delete then click Delete selected.

Click to show/hide the person's associates. An associate is a person who appears in any of the person's uploaded files, such as their CDR or social media files. If you expand the associate number, then it lists which targets the number is associated with. If this associate appears in another case that has Enable deconfliction (X-Case data search) selected, then you can view and edit that associate's details.

If any associates in your case are also associates of targets in other cases then the People and devices screen displays the names of the other targets. To display this information click on the associate phone number; any target names the associate has been in contact with are displayed immediately below, prefixed with ICW (in contact with), this information is also displayed along with the other case names in X-Cases alert: history information.

ICW details can also be included in the Frequent numbers IQ packet using Show ICW info on excel output and they display in the ESPA analysis center's Frequent numbers and Common numbers call analyses.

If a person has any x-case alerts or global locations alerts then icons are displayed after their name.

  • alerts you to the fact that a target phone number in the case also appears in other cases.

  • alerts you to the fact that a target phone number in the case was at a global location event.

Click to add an additional phone to the case. This creates a new person using the phone number as their name.

Click to add an additional person to the case.

Click if you want to delete people. A dialog box opens allowing you to select who you want to delete.

Click to open the Import persons from file screen. This screen allows you to upload a file containing persons. For further information about the file types you can import refer to Import persons from file screen.

This opens a dialog which allows you to select and request a CLEAR or Whooster match on any of the phones in the case. All the phone numbers listed within the CDRs are then exported by OSS-ESPA to an xml file format and sent to Thomson Reuters CLEAR or Whooster, whichever public records database your administrator has configured on your account.

All the phone numbers in the associated CDRs are included in the xml file apart from:

  • Duplicates due to one number including the country code and the other excluding it.
  • Voicemail numbers (*86).
  • Toll free numbers (1-800, 1-888, 1-877, 1-866, 1-855 and 1-844).

Click to open a menu which allows you to select what Personal Information tabs are displayed by default for all your cases. By default OSS-ESPA always displays the Personal details and Phone numbers tabs, and these tabs cannot be hidden.

The Personal Details tab, which is always displayed, lets you enter the basic person details. Using , you can also display some additional settings such as the person's height and weight.

If you have set Display person as to Description and you do not enter one then it is automatically completed with either the phone number or vehicle plate that you enter.

This setting is optional. Enter the person's first name. By default both the First name and Last name are used to identify the person on other OSS-ESPA screens, IQ packets, live location monitoring emails and the advanced analysis reports unless you have set Display person as to Description.

If you have set Display person as to use the first and last names and you do not enter a name then First name it is automatically completed with either the phone number or vehicle plate that you enter.

This setting is optional. Enter the person's middle name if known.This information is then included in IQ packets, live location monitoring emails and the advanced analysis reports.

This setting is optional. Enter the person's last name. By default both the First name and Last name are used to identify the person on other OSS-ESPA screens, IQ packets, live location monitoring emails and the advanced analysis reports.unless you have set Display person as to Description.

Select whether the person is a suspect, victim, witness, or other. This information is then included in IQ packets, live location monitoring emails and the advanced analysis reports.

This setting is only displayed if Additional info is selected using .

Enter the person's date of birth. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

This setting is only displayed if Additional info is selected using .

Enter the person's eye color. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

This setting is only displayed if Additional info is selected using .

Enter the person's height. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

This setting is only displayed if Additional info is selected using .

Enter the person's weight. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

This setting is only displayed if Additional info is selected using .

Enter the person's hair color. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Click to save the person's details.

Click to the right of the personal details, to display a menu which contains Edit person.

Click to edit the person's personal details.

Click to the right of the personal details, to display a menu which contains Edit alias.

Click to add or delete an alternative name for the person.

Enter the alias name.

Click to add the person alias to the list of aliases.

Click to delete the alias name.

The Phone Numbers tab allows you to add, edit and delete a person's known phone numbers. It lists the details of all the phone numbers that have been added to the selected person. Click to the right of the phone number details, to display a menu which allows you to manage the following details for the phone:

NOTE: If you edit or delete a phone number any CDR that you have previously imported for the original phone number is deleted.

This display the number of files uploaded for the phone. Click to display the file types and names. You can also delete the files if required.

This displays the number of IMSI, IMEI, ESN and MIN updates. Click to display the history of the updates including the values and timestamps.

If you are using a Pen register and it detects an IMEI, IMSI, ESN or MIN then these details are automatically populated and used throughout OSS-ESPA. OSS-ESPA's Smart Track can be configured to notify you of any IMEI, IMSI, ESN or MIN changes so that you are aware of any pertinent changes related to the target device which may require you to reconfigure other equipment in order to accomplish your mission.

Click to add an additional phone number for the person.

Click if you want to delete the phone number you have selected.

Click to the right of the phone number details, to display a menu which contains Re-assign person.

Click if you want to reassign the phone number to a different person. The Re-assign phone to a person dialog box opens.

Enter the country code of the selected mobile phone.

Enter the mobile phone number.

This setting is mandatory. Select the operator that the mobile phone is registered to.

Select a color only if you want to change the color used to represent the currently selected phone from that of the default color for the selected operator. This changes the color of the sectors and event markers used to represent this phone on the ESPA analysis center screen, Smart Track triggered alerts screen, and the IQ packets. This setting is useful if you have multiple phones from the same operator and you want to display each with a different color.

This setting is coupled with the Color selector in Sources on the ESPA analysis center screen and with Color selector on the ESPA analysis center's Input and settings view.

Enter the International Mobile Subscriber Identity (IMSI) of the Subscriber Identity Module (SIM) of the selected mobile phone. If you are using a Pen register and it detects an IMEI, IMSI, ESN or MIN then these details are automatically populated and used throughout OSS-ESPA. OSS-ESPA's Smart Track can be configured to notify you of any IMEI, IMSI, ESN or MIN changes so that you are aware of any pertinent changes related to the target device which may require you to reconfigure other equipment in order to accomplish your mission.

The most current values are displayed in these fields, and if there are any historical values due to a change in phone, they are displayed if you click the IMSI/IMEI/ESN/MIN changes icon.

Enter the International Mobile Equipment Identity (IMEI) of the selected mobile phone. If you are using a Pen register and it detects an IMEI, IMSI, ESN or MIN then these details are automatically populated and used throughout OSS-ESPA. OSS-ESPA's Smart Track can be configured to notify you of any IMEI, IMSI, ESN or MIN changes so that you are aware of any pertinent changes related to the target device which may require you to reconfigure other equipment in order to accomplish your mission.

The most current values are displayed in these fields, and if there are any historical values due to a change in phone, they are displayed if you click the IMSI/IMEI/ESN/MIN changes icon.

This setting is only applicable for CDMA. Enter the Mobile Identification Number (MIN). The MIN associates the phone with the person's phone number. If you are using a Pen register and it detects a MIN and ESN, then these details are automatically populated and used throughout OSS-ESPA. The most current values are displayed in these fields, and if there are any historical values due to a change in phone, they are displayed if you click the IMSI/IMEI/ESN/MIN changes icon. OSS-ESPA's Smart Track can be configured to notify you of any MIN or ESN changes so that you are aware of any pertinent changes related to the target device which may require you to reconfigure other equipment in order to accomplish your mission.

This setting is only applicable for CDMA. Enter the Electronic Serial Number (ESN) of the selected mobile phone. If you are using a Pen register and it detects a MIN and ESN, then these details are automatically populated and used throughout OSS-ESPA. The most current values are displayed in these fields, and if there are any historical values due to a change in phone, they are displayed if you click the IMSI/IMEI/ESN/MIN changes icon. OSS-ESPA's Smart Track can be configured to notify you of any MIN or ESN changes so that you are aware of any pertinent changes related to the target device which may require you to reconfigure other equipment in order to accomplish your mission.

Enter the date this phone number first belonged to the person.

This display only field details if the identifier has been added to a white or black list using the Global identifiers screen.

Select if you want to use this personal information when a CDR with the same phone number is imported into a new case using the file automatic detection mode. You can also select the date that this personal information should be used from.

If you clear this setting it automatically clears it for this phone in all cases where the date is the same or earlier than the displayed date.

Click to save the person's phone number.

Click to the right of the phone number details, to display a menu which contains Edit phone.

Click to edit the phone's details.

Click to the right of the phone number details, to display a menu which contains Contact Information.

Enter the first name of the person who is subscribed to the selected mobile phone number. This is not necessarily the phone user's name, for example it may be the name of a person in the phone user's family or a phone user's friend.

Enter the last name of the person who is subscribed to the selected mobile phone number. This is not necessarily the phone user's name, for example it may be the name of a person in the phone user's family or a phone user's friend.

Enter the address of the person that the selected mobile phone is subscribed to.

Enter the date that the contact information is valid for the selected mobile phone.

This feature requires option E10 Live location monitoring. If you do not have this option this feature is not available.

Click to the right of the phone number details, to display a menu which contains Smart Track.

This is only displayed when the selected phone's operator is ATT, T-Mobile, Sprint or Verizon. These settings allow you to manage live call location monitoring on the phone which is based on a GPS ping email interface. Live call location monitoring allows you to monitor a mobile phone's or a vehicle's movement. OSS-ESPA automatically imports live location monitoring events provided by the phone operators and license plate reader providers. For further information refer to Using Smart Track for live location monitoring tracking and alerts.

Select to create an accuracy alert that can be managed on the Smart Track alerts & notifications screen titled "High Accuracy", with an Alert type of "Accuracy" and a Minimum accuracy of "200 meters". If there is already an alert titled "High Accuracy" then the phone is automatically included in the existing alert.

 Select the email address you want the provider to send the live location monitoring email to for the selected phone or vehicle number. The email addresses available are those that were added using the Smart Track monitoring e-mails configuration screen.

This is only applicable if the operator is Sprint. Add or edit the Case ID that Sprint provides you with for the selected phone number.

This is only applicable if the operator is ATT. Add or edit the ITN (Individual Telephone Number) that ATT provides you with for the selected phone number.

Select the check-box and choose a date if you require OSS-ESPA to automatically import raw historical live location monitoring for the phone number. When the historical import both starts and completes, notifications are sent to the case owner and case assignees. Non-raw historical data (such as .csv and .txt files) can be imported using Manage files screen.

Enter the date and time that your warrant ends and when you must stop monitoring the live location monitoring for the phone.

This feature requires option E14 Sentinel. If you do not have this option this feature is not available.

Click to the right of the phone number details, to display a menu which contains Intercept Monitoring. This allows you to manage i-cases on the phone. Any i-cases that have been previously created are listed, and you can also create new i-cases. Click to the right of the i-case, to display a menu which allows you to edit, disable and delete the i-case. For further information refer to Using Sentinel for intercept monitoring.

This setting is only displayed if your administrator has configured prefixes or suffixes for the selected operator.

Select if you want to automatically specify the CASEID (LIID) using the phone number and the configured prefixes and suffixes.

All the CASEID (LIID) prefixes and suffixes that your administrator has configured for the selected operator are listed. If Automatically add LIID by prefix/suffix is selected then these prefixes and suffixes are appended to the phone number to automatically specify the CASEID (LIID) so that you do not have to enter it manually in the CASEID (LIID) setting. The "blank" prefix and suffix is used if you want the phone number to be used as the CASEID (LIID).

This setting is not displayed if Automatically add CASEID (LIID) by prefix/suffix is selected.

If displayed this setting is mandatory. Enter the CASEID (LIID) Lawful Interception IDentifier provided by the operator.

For each target identity related to an interception measure an CASEID (LIID) is assigned by the operator which consists of alphanumeric characters or a digit string. It is assigned by the operator to a specific law enforcement agency and may for example contain a lawful authorization reference number, and the date, when the lawful authorization was issued.

If the CASEID (LIID) is being used in another case then the following alert is displayed notifying you of the case details.

This is also used to identify the i-case on OSS-ESPA screens although you can specify another name to display if required using i-case name.

This setting is not displayed if Automatically add CASEID (LIID) by prefix/suffix is selected.

Enter a name for the i-case if you prefer to use a name rather than the CASEID (LIID). This is then used, rather than the CASEID (LIID), on the OSS-ESPA screens to identify the i-case.

Enter the court authorization identifier. This is then displayed on the Evidence Management and Reporting screen and included in the reports.

Select the time period you want the CASEID (LIID) to be active for. 30 days is a typical time period that a judge will set for interception.

  • To set the Valid From date either use the date/time picker or click Now to select the current date.
  • To set the Valid To date either use the date/time picker or select the number of days you want it to be active for then click .

Note, the CASEID (LIID) is also automatically deactivated if a case is closed.

Select the path you want used to store the Sentinel case data. This is especially important for jurisdictions that are required to physically store evidence in the authorizing jurisdiction of the legal demand. The options that are available to you were configured by your administrator who also defines which data is archived and when.

Select the path you want used to store a backup of the Sentinel case data. This is especially important for jurisdictions that are required to physically store evidence in the authorizing jurisdiction of the legal demand. The options that are available to you were configured by your administrator who also defines which data is archived and when.

If you want to add a new court authorization, then edit the court authorization id, valid to/from dates and the evidence storage then click this button. The new data is added to the table.

Note, this does not save any changes you make to Location, Post cut thru digits or Content.

If you want to update the current court authorization id, valid to/from dates or the evidence storage then edit them then click this button. The data is updated in the table.

Note, this does not save any changes you make to Location, Post cut thru digits or Content.

Select if you have been authorized to analyze the location data in the intercepts provided by the operator. For example location data can include cell site or geo-location information such as the GPS coordinates. If this setting is not selected then OSS-ESPA minimizes any location data in the intercepts for the CASEID (LIID).

Select if you have been authorized to analyze the digits the phone user dialed after the call was connected. For example this could be the digits dialed on the phone when the phone user was calling an automated bank number and inputting their PIN or passcode. If this setting is not selected then OSS-ESPA minimizes all text message content in the intercepts it receives for the CASEID (LIID).

Select if you have been authorized to analyze the voice content in the message provided by the operator. If this setting is not selected then OSS-ESPA minimizes all voice message content in the intercepts it receives for the i-case.

When this is selected you must also select the audio delivery method, either VoIP or an analog line.

Select if you have been authorized to analyze the actual body of the text message provided by the operator. For example text message content can include text, photos and videos. If this setting is not selected then OSS-ESPA minimizes all text message content in the intercepts it receives for the i-case.

Select if you have been authorized to analyze the data content in the message provided by the operator. For example the Web sites visited and IP addresses. If this setting is not selected then OSS-ESPA minimizes all data content in the intercepts it receives for the i-case.

Click to select all the intercept authorization check-boxes.

Click to clear all the intercept authorization check-boxes.

This feature requires option E14 Sentinel. If you do not have this option this feature is not available.

This feature is only available if your account is configured as an administrator or a monitor supervisor.

Click to the right of the phone number details, to display a menu which contains Monitor settings. This allows you to view who is configured to monitor the i-cases, their priority order and what they have permission to monitor. If you want to change the monitor settings:

Click to the right of the phone number details, to display a menu which contains Upload files for this phone.

This menu item is only applicable if you have an account that allows you to upload files. Click Upload files to upload your files. Windows Explorer opens. Navigate to the folder containing your files, select the required files then click Open. You can upload multiple files at one time, and you can also click Upload files on multiple occasions if your files are located in different folders.

You can upload the following types of files here:

Call Detail Records (CDR) are records provided by the mobile phone service provider (that is, the operator) that contains relevant information regarding calls made or services used by a subscriber.

If you add a person and phone numbers to the case using the People and devices screen then you must also import a CDR for each phone number if you want to include each phone number in your analysis. If you do not import a CDR for a phone number then on the ESPA analysis center screen the number is not displayed.

If you do not already have these files from the operator and require information on how to obtain them refer to I want to obtain historical Call Detail Records on a phone.

The CDR files can either be Excel based files (.xls or .xlsx) or delimited text files (for example CSV and tab delimited). You must not edit the CDR that the operator provides to you as OSS-ESPA uses data in the file to automatically detect the operator, the phone number the CDR belongs to, and the format of the CDR.

OSS-ESPA requires the following information from an operator's CDR:

  • Type of service: voice call, data service, messaging (SMS, MMS, Text)
  • Date and time of service (start and end times)
  • Sectors used during the call or service. This must include the sector the call was initiated and terminated in. Each of these sectors must include the required unique identifiers to allow OSS-ESPA to analyze the case and present the geographical correlation of the CDR records and the sector data on the ESPA analysis center screen and advanced analysis reports. These unique identifiers are different for different technologies: for UMTS, GSM and IDEN these are the Local Area Code (LAC) and Cell ID; for CDMA these are typically the Switch Name/ID, Cell ID, and Sector/Face ID.

This feature requires option E4 Phone data/analytics. If you do not have this option then you cannot upload phone data files.

Phone data files are files that have been extracted from a person's phone using tools such as Cellebrite and XRY. OSS-ESPA then makes the data from the files available on the ESPA analysis center screen for you to analyze in a variety of ways:

  • Timeline tab: any data from the phone data files that includes timing information is included on this tab. This allows you to then analyze the sequence of events from all the data you've entered and uploaded into OSS-ESPA.
  • Contact data tab: any contact data from the phone data files is displayed on this tab, for example names and telephone numbers.
  • Events layer: any data from the phone data files that includes location details can be viewed on the map if this layer is selected.
  • Link analysis tab: after running a link analysis this tab provides you with all the connections between the phone users. For further information refer to Running a link analysis.
  • CDR data tab and Call analyses tab: any alias names from the phone data files are displayed alongside the respective phone numbers.

Phone data files do not include files such as photographs that are on the phone. If there are photographs on the phone that you think are of use to the case then these can be uploaded on the Pictures tab of the People and devices screen.

You can import multiple phone data files for the same phone number. Due to their size, it is recommended that the files are uploaded in .zip format, however they can be uploaded in their native .xml phone data file format. When zipping your phone data files you must ensure that you zip them individually with the file at the root folder level as subfolders are not supported.

Geo-location files are records which provide an accurate location of a person at an accurate time. These records may come from the mobile phone service provider (that is, the operator) if the source is for example a mobile phone, or they may come from a GPS tracker fitted to a vehicle, or a license plate reader which is located in a known position. OSS-ESPA requires the following information from a geo-location file: time, latitude and longitude, and additionally for GPS ping files the accuracy buffer or call location confidence.

If you do not already have these files from the operator and require information on how to obtain them refer to I want to obtain real-time GPS location information on a phone.

You can import multiple files for the same phone number or vehicle if required. The files can either be Excel based files (.xls or .xlsx) or delimited text files (for example CSV and tab delimited).

You can upload photographs of people from here, however it is recommended that you upload these types of images using the Pictures tab and the Locations of interest screen (Case management) as these allow you to set the default image. The default image is the one used in the narrative's Case info panel on the ESPA analysis center and the one included:

All graphic file types are supported.

Click to the right of the phone number details, to display a menu which contains Request Clear or Request Whooster.

This opens a dialog which allows you to select and request a CLEAR or Whooster match on any of the phones in the case. All the phone numbers listed within the CDRs are then exported by OSS-ESPA to an xml file format and sent to Thomson Reuters CLEAR or Whooster, whichever public records database your administrator has configured on your account.

All the phone numbers listed within the CDRs are then exported by OSS-ESPA to an xml file format and sent to Thomson Reuters CLEAR or Whooster, whichever public records database your administrator has configured on your account.

All the phone numbers in the associated CDRs are included in the xml file apart from:

  • Duplicates due to one number including the country code and the other excluding it.
  • Voicemail numbers (*86).
  • Toll free numbers (1-800, 1-888, 1-877, 1-866, 1-855 and 1-844).

Click to the right of the phone number details, to display a menu which contains Delete phone.

Click if you want to delete the phone number.

The Addresses tab allows you to add and manage addresses that are related to the person, for example their home, their parents home and their place of work. Addresses for the person that are detailed in public records can be easily added here using Save to addresses. These addresses are displayed on the Locations of interest screen (Wizard), grouped by the person they belong to. You must enter both the latitude and longitude if you want the address to display on the map on the ESPA analysis center screen, and if you want the address included in IQ packets, advanced analysis reports, analyses and live location monitoring.

Click to add a new address.

Select if you want the address added as a target location. The address is then added to the addresses listed on the Locations of interest screen (Wizard), and is included on the ESPA analysis center, IQ packets, analysis center reports, analyses, and live location monitoring.

If the address originally came from a public record then the Location type is set to "Public records".

Enter an optional description of the address which is useful to you, for example "Parent's home". If the address has been added from a public record using Save to addresses then this setting is automatically populated with "Saved from public record".

Enter the address details of the target location.

This is displayed beside both the Street address and Latitude/Longitude. Enter which type of details you know then click to open the Find results dialog box which lists the possible addresses. If you select one it automatically completes the latitude and longitude or address details based on the details you have already entered on the screen. It also displays the address on the map.

Enter the latitude of the address. You must enter both the latitude and longitude if you want the address to display on the map on the ESPA analysis center screen, and if you want theaddress included in IQ packets, advanced analysis reports, analyses and live location monitoring. If you do not know the latitude click Locate and use the Located results dialog box which automatically determines the latitude and longitude based on the address details.

Enter the longitude of the address. You must enter both the latitude and longitude if you want the address to display on the map on the ESPA analysis center screen, and if you want the address included in IQ packets, advanced analysis reports, analyses and live location monitoring. If you do not know the longitude click Locate and use the Located results dialog box which automatically determines the latitude and longitude based on the address details.

Enter the date that the location became a valid date for the person. For example, the date they purchased the property at the address.

Click to save the person's address.

Click to the right of the address details, to display a menu which contains Edit address.

Click to edit the address details.

Click to the right of the address details, to display a menu which contains Delete address.

Click to delete the address details.

The Accounts tab allows you to record the details of the person's known accounts, such as the details of their Facebook or Twitter account. You can add different account types to a person with each of them including the email, phone number, name they use for the account and when the information was valid from. All the accounts you have previously added are displayed and you can edit and delete them if required. You can also add new accounts, and specify new account types. Data for these accounts can then be used in analyses such as frequent contacts, common contacts and live location monitoring. Account details can also be created automatically by OSS-ESPA, for example an email can be created when you upload a subscriber information file.  

Click to add a new account.

Select the account type that you want to enter details for.

Select the date that the account was valid from.

This displays the identifier used for the account. If you have uploaded the person's social media files then this is automatically entered from the file. However, if you are configuring Smart Track to use social media emails you must manually enter this.

This displays the user name used for the account. If you have uploaded the person's social media files then this is automatically entered from the file. However, if you are configuring Smart Track to use social media emails you must manually enter this.

Click to save the person's account.

Click to the right of the account details, to display a menu which contains Delete account.

Click to edit the account details.

This feature requires option E10 Live location monitoring. If you do not have this option this feature is not available.

Click to the right of the account details, to display a menu which contains Smart Track.

Select to create an accuracy alert that can be managed on the Smart Track alerts & notifications screen titled "High Accuracy", with an Alert type of "Accuracy" and a Minimum accuracy of "200 meters". If there is already an alert titled "High Accuracy" then the phone is automatically included in the existing alert.

 Select the email address you want the provider to send the live location monitoring email to for the selected account. The email addresses available are those that were added using the Smart Track monitoring e-mails configuration screen.

Select the check-box and choose a date if you require OSS-ESPA to automatically import raw historical live location monitoring for the account. When the historical import both starts and completes, notifications are sent to the case owner and case assignees. Non-raw historical data (such as .csv and .txt files) can be imported using Manage files screen.

Enter the date and time that your warrant ends and when you must stop monitoring the live location monitoring for the account.

Click to the right of the account details, to display a menu which contains Upload file.

Click to upload a social media pdf, .csv, .xlxs and .txt file for the account.

Click to the right of the account details, to display a menu which contains Delete account.

Click to delete the account details.

The Pictures tab allows you to upload and manage any useful images related to the person and you can then include these in your live location monitoring emails, advanced analysis reports, and IQ packets and on the narrative's Call info panel. The image you set as the default image is automatically displayed on this screen and it is included in your advanced analysis reports andIQ packets when you include the person and is the one displayed in the narrative's Call info panel. In advanced analysis reports the other images can be added to the reports by selecting Include additional images on the Add persons dialog box, within text items as described in To add text to a report and as case files as described in To add case files to a report. The other images can be added to the IQ packets if your IQ packet configuration includes "Additional case source files" which can be selected for the configuration on the Custom IQ packet report settings screen. All the images are included in live location monitoring email notifications.

Click to add an additional picture for the person.

Click to upload a file. Windows Explorer opens. Navigate to the folder and select the required graphic file.

Select to make the current picture the default picture which is used:

Enter a description for the picture. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Click to save the person's picture.

Click to the right of the picture details to display a menu which contains Edit picture. This allows you to set the default image, and to add or edit the image description. If you edit the details you must click Save to save any changes otherwise any changes you make are lost if you move to another screen. The default image is identified on the Pictures tab with "Default", all the other files are listed as an "Additional file".

Click to the right of the picture details to display a menu which contains Delete picture.

Click if you want to delete the picture.

The Info tab lists all the tags and notes that have been added to the person, and allows you to delete them.

Click to add a new note or tag.

Click to the right of the info details to display a menu which contains Edit info. This allows you to edit the note and tag. If you edit the details you must click Save to save any changes otherwise any changes you make are lost if you move to another screen.

Click to the right of the info details to display a menu which contains Delete info.

Click if you want to delete the info.

The Vehicles tab allows you to add, edit and delete a person's known vehicle plate numbers.

Adding vehicles is only required if you have files such as GPS tracker files or License Plate Reader files to upload, or if you have geo-location files associated with a vehicle which automatically upload through live location monitoring.

NOTE: If you edit or delete a vehicle any geo-location files that you have previously imported for the vehicle are also deleted.

Click to add an additional vehicle for the person. This clears any vehicle details that were currently displayed which then allows you to add a new vehicle.

This setting is mandatory. Enter the license plate of the vehicle. This plate is then available for analysis and is included in IQ packets, advanced analysis reports and live location monitoring notification emails.

Enter the model of the vehicle. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Enter the year of the vehicle. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Enter the manufacturer of the vehicle. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Select the color of the vehicle. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Select the color used to represent the vehicle. This changes the color of the geo-location markers used to represent this vehicle on the ESPA analysis center screen.

This setting is coupled with the Color selector in Sources on the ESPA analysis center screen and with Color selector on the ESPA analysis center's Input and settings view.

Select the state the vehicle is registered in. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Select the date that the vehicle was purchased. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Click to save the person's vehicle details.

Click to the right of the vehicle details to display a menu which contains Edit vehicle.

Click if you want to edit the vehicle. If you edit the details you must click Save to save any changes otherwise any changes you make are lost if you move to another screen.

Click to the right of the vehicle details to display a menu which contains Smart Track.

These settings allow you to manage live call location monitoring on the vehicle, which is based on a GPS ping email interface. Live call location monitoring allows you to monitor a vehicle's movement. OSS-ESPA automatically imports live location monitoring events provided by the phone operators and license plate reader providers. For further information refer to Using Smart Track for live location monitoring tracking and alerts.

Select to create an accuracy alert that can be managed on the Smart Track alerts & notifications screen titled "High Accuracy", with an Alert type of "Accuracy" and a Minimum accuracy of "200 meters". If there is already an alert titled "High Accuracy" then the phone is automatically included in the existing alert.

 Select the email address you want the provider to send the live location monitoring email to for the selected phone or vehicle number. The email addresses available are those that were added using the Smart Track monitoring e-mails configuration screen.

If the vehicle is a Ford manufactured vehicle that has a code that allows the vehicle to be tracked then enter the code here. This means that if the Ford code triggers a Smart Track alert you will receive a notification. The code may be provided in the Ford email either in the subject or the content.

Select the check-box and choose a date if you require OSS-ESPA to automatically import raw historical live location monitoring for the vehicle. When the historical import both starts and completes, notifications are sent to the case owner and case assignees. Non-raw historical data (such as .csv and .txt files) can be imported using Manage files screen.

Click to the right of the vehicle details to display a menu which contains Delete vehicle.

Click if you want to delete the vehicle.

NOTE: Any geo-location files associated with the vehicle are also deleted.

The Hyperlinks tab allows you to add and manage any useful URLs related to the person. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Click to add an additional hyperlink for the person.

Click to the right of the hyperlink details to display a menu which contains Edit hyperlink.

Click if you want to edit the hyperlink. If you edit the details you must click Save to save any changes otherwise any changes you make are lost if you move to another screen.

Click to the right of the hyperlink details to display a menu which contains Delete hyperlink.

Click if you want to delete the hyperlink.

Enter any useful URL related to the person. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Click to save the person's URL.

The Attachments tab allows you to add and manage any useful files related to the person. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails. If the file is a photograph of the person, it is recommended that you use the Pictures tab.

Click to add an additional file for the person.

Click to the right of the attachment details to display a menu which contains Edit attachment. This allows you to add or edit the file description.

Click if you want to edit the hyperlink. If you edit the details you must click Save to save any changes otherwise any changes you make are lost if you move to another screen.

Click to the right of the attachment details to display a menu which contains Delete attachment.

Click if you want to delete the attachment.

Click to upload a file. Windows Explorer opens. Navigate to the folder and select the required file.

Enter a description for the attachment. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Click to save the person's attachment.

The Government IDs tab allows you to enter a variety of Government issued numbers related to the person. This information is then included in IQ packets, advanced analysis reports and Smart Track notification emails.

Enter the person's social security number. This information is then included in IQ packets, live location monitoring emails and the advanced analysis reports.

Enter the person's driver license number. This information is then included in IQ packets, live location monitoring emails and the advanced analysis reports.

Enter the person's passport number. This information is then included in IQ packets, live location monitoring emails and the advanced analysis reports.

Enter the person's arrest ID. This information is then included in IQ packets, live location monitoring emails and the advanced analysis reports.

Click to save the person's government IDs.

The Public records tab displays all the public records associated with the person, with a summary of the details for each. You can click to set whether or not the public record is used in the case. The name of the person whose CDR a CLEAR or Whooster request was performed on, which generated this public record information, is also displayed.

Click to the right of the public record details to display a menu which contains View details.

Click to view the complete public record details.

Click to the right of the public record details to display a menu which contains Save to addresses.

Click to save the address to the Addresses tab. You are prompted on whether or not you also want to save the address as a target location. If you select yes, then the address is saved as a target location along with details of the name and phone number of the public record it was saved from. These details are then displayed in a number of OSS-ESPA screens such as: the Details tab on the Locations of interest screen (Wizard), the Target locations tab on the ESPA analysis center screen and the location's pop-up on the Sentinel screen's map.

Click to return to the Manage case screen.

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